BBBSSWCT.org Survey (September 2006)

1. How would you rate the site's "Ease of Navigation", or clarity in finding your way around?
1: Impossible2: Poor, confusing3: A little confusing4: Below average5: Average6: Above average7: Good, clear8: Very Good - easy, clear9: Great - easy, clear10: Ideal - Extremely easy, clearResponse Average
Navigation was:
0% (0)0% (0)2% (2)2% (2)3% (3)4% (4)12% (14)18% (20)38% (43)21% (24)8.38
Total Respondents  112
(skipped this question)  0
2. Was there anything you found confusing?
 Total Respondents  
66
(skipped this question)  46
3. How long do the pages take to fully load (appear) on your screen?
 Response PercentResponse Total
  Less than one second
48.2%53
  Less than 10 seconds
46.4%51
  Less than 15 seconds
2.7%3
  Less than 20 seconds
2.7%3
  20 seconds or more
0%0
Total Respondents  110
(skipped this question)  2
4. Did this speed seem acceptable to you?
 Response PercentResponse Total
  Yes- I would happily continue to use the site
90%99
  Neutral / Adequate
10%11
  No- I would likely give up and leave the site
0%0
Total Respondents  110
(skipped this question)  2
5. What other features would you like to see added to this site?
 Total Respondents  
84
(skipped this question)  28
6. What kind of computer OS (platform) are you using?
 Response PercentResponse Total
  Microsoft Windows Vista (Beta)
0%0
  Microsoft Windows XP
77.4%72
  Microsoft Windows 2000
6.5%6
  Microsoft Windows ME
0%0
  Microsoft Windows 98
3.2%3
  Microsoft Windows 95
1.1%1
  Apple OS X
10.8%10
   Other (please specify)
1.1%1
Total Respondents  93
(skipped this question)  19
7. What browser are you using?
 Response PercentResponse Total
  Microsoft Internet Explorer 7 (Beta)
15.1%14
  Microsoft Internet Explorer 6
50.5%47
  Microsoft Internet Explorer 5
5.4%5
  Mozilla Firefox
12.9%12
  Opera
0%0
  Apple Safari
9.7%9
  Netscape Navigator
2.2%2
   Other (please specify)
4.3%4
Total Respondents  93
(skipped this question)  19
8. What kind of connection do you have to the Internet?
 Response PercentResponse Total
  28.8 Kbps modem
0%0
  56 Kbps modem
7.5%7
  ISDN
2.2%2
  Cable modem (broadband)
28%26
  DSL (broadband)
37.6%35
  T1 or better (broadband)
15.1%14
  Do not know
9.7%9
Total Respondents  93
(skipped this question)  19